- INFORMATION GATHERING AND USE WHEN YOU VISIT OUR SITE
Many web browsers automatically accept cookies, but as part of the privacy settings of your browser, you can usually choose to decline to accept certain cookies as well as prevent third-party websites from accessing our cookies. Any cookie sent to your computer by us in connection with your use of the Site does not give us access to your computer or to any Personal Information.
- WHEN YOU USE OUR SERVICE
When you register for an account to use the Service, the platform captures your log in information, your queries and your input. Cookies are used to record current session information, but we do not use permanent cookies. You are required to re-login to your account after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.
Personal Information that we collect may include, but is not limited to, your name, phone number, credit card or other billing information to process payment for services, email address and home and business postal addresses. As noted above, you may refuse to provide us with your Personal Information. However, some Personal Information is necessary to process and fulfill orders for our services.
- DATA SECURITY
Even though we collect very limited Personal Information, we protect it for your privacy and security. We safeguard the security and confidentiality of your data using physical, technical, and managerial procedures. Please be aware that, despite our best efforts, no security measures are perfect or impenetrable.
Access to Personal Information is restricted to select authorized employees and representatives of ApexRMS on a need-to-know basis, and who are trained to handle Personal Information, and third party suppliers who are contractually bound to protect Personal Information and use only for purposes related to the Site or Service, according to applicable legislation.
Personal Information is retained during the period that your account for the Service is active, and may be kept following termination of Services in order to comply with laws, prevent fraud, resolve disputes, assist with any investigations, troubleshoot problems, and take other actions otherwise permitted by law.
- DATA STORAGE
ApexRMS uses third party vendors and hosting partners to provide the necessary software and related technology required to run the Service. Third parties are contractually obliged to protect the information they receive. Personal Information may be stored or processed outside of Canada (whether by us or a third party vendor or hosting partner). In that case, it is subject to the laws of the foreign jurisdiction where it is stored, and may be accessible to that jurisdiction’s government, courts, or law enforcement or regulatory agencies upon request.
- YOUR RIGHTS TO YOUR PERSONAL INFORMATION
You also have the opportunity to request information on the type of Personal Information we hold about you, what it is being used for, and with whom it has been shared. You may also request access to your Personal Information currently held by ApexRMS. We will provide you with access to your Personal Information, subject to certain exceptions such as: any personal information about another individual that cannot be separated from yours , any information subject to solicitor-client privilege, commercially confidential information, information that may threaten life or security of an individual, or information collected for purposes related to an investigation of a breach of an agreement or contravention of law.
If you notice any inaccuracies or wish to update or complete any part of your Personal Information, you may request the correction or update of that information. When appropriate, the amended information will be transmitted to any third-parties having access to the Personal Information in question.
At any time, you may withdraw your consent to the collection, use, of your Personal Information, subject to contractual or legal restrictions. Please note that if you withdraw your consent, we may not be able to provide you with a particular product or service.
- To competent government, law enforcement or other authorities (i) if required as a matter of applicable law or regulation, or as a result of legislative, judicial or administrative requirements or changes; or (ii) if ApexRMS determines in good faith that disclosure is necessary to exercise or defend its legal rights or those of its users.
Where we share your Personal Information with third-parties, these parties are under legal and contractual obligations to comply with applicable privacy and data protection legislation, to protect your Personal Information, and to only use the Personal Information for the purposes in which it was transferred.
- QUESTIONS OR CONCERNS
Last updated: September 2023